94ok's Terms and Conditions — The complete guide for members

01 Introduction & Definitions

94ok (hereinafter referred to as the "Platform", "we", or "94ok") is an international online gaming platform designed specifically to serve users in Bangladesh. These Terms and Conditions ("Terms") govern the relationship between 94ok and its users ("Member", "Player", or "you").

Definitions of key terms used in this document:

• "Account" — Your personal profile registered on 94ok.
• "Gaming Balance" — The amount of funds deposited into your account.
• "Bonus" — A special reward or extra funds awarded by 94ok.
• "Wagering" — The act of placing bets in a game.
• "KYC" — Know Your Customer, the identity verification process.

94ok is committed to providing players in Bangladesh with a safe, transparent, and enjoyable gaming environment. These Terms and Conditions exist to uphold that commitment.

02 Eligibility & Registration

The following requirements must be met to become a member and use 94ok's services:

• You must be at least 18 years of age. 94ok's services are strictly prohibited for minors.
• You must be legally entitled to participate in online gaming under the laws of your country.
• Each person may register only one account. If multiple accounts are found, all accounts will be suspended and any balance may be forfeited.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• Immediate family members of 94ok employees are not eligible to participate in certain promotions.

03 Account Management

You are solely responsible for the security of your 94ok account. Key rules regarding your account:

• Never share your login credentials (username and password) with anyone.
• Transferring or selling your account to another person is strictly prohibited.
• If you notice any suspicious activity on your account, notify our support team immediately.
• Withdrawal access may be restricted until KYC verification is complete.
• Accounts that have been inactive for an extended period may be subject to action in accordance with our inactivity policy.

94ok may request identity documents, proof of address, or other verification materials at any time for account verification purposes. Cooperation with such requests is mandatory.

04 Deposits & Payments

Please follow the rules below when making deposits to 94ok:

• Only deposit from a bank account or mobile banking service (Mobile Banking, Nagad) registered in your own name.
• Using third-party payment methods is strictly prohibited and may result in account termination.
• Minimum and maximum deposit limits are determined by the applicable payment method.
• Deposits are generally processed instantly; however, we are not responsible for delays caused by banking system issues.
• Using the platform for money laundering or any illegal purpose is a criminal offence. Immediate legal action will be taken upon detection of such activity.

05 Withdrawal Policy

The following rules apply to all withdrawals from 94ok:

• Withdrawal requests are typically processed within 1-3 business days.
• KYC verification is mandatory before your first withdrawal.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Winnings from bonuses cannot be withdrawn until the applicable wagering requirements have been met.
• Withdrawal requests may be temporarily placed on hold if suspicious activity is detected.
• Minimum withdrawal amounts are set per payment method and are displayed on the platform.

06 Bonuses & Promotions

94ok offers a variety of bonuses and promotional offers. To take advantage of these bonuses, the following conditions must be met:

• Each bonus comes with its own wagering requirements — please read them carefully before claiming.
• The welcome bonus is available to each new member once only.
• Any attempt to claim bonuses by creating multiple accounts will result in all associated accounts being terminated.
• Bonus balance and real money balance are displayed separately.
• Bonus offers have an expiry date; they will be automatically cancelled if not used within the specified period.
• 94ok reserves the right to modify or withdraw any bonus offer at any time.

07 Gaming Rules

The following rules must always be observed while playing games on 94ok:

• All games are operated fairly using Random Number Generator (RNG) technology.
• If a technical error affects the outcome of a game, we reserve the right to void that round.
• Using software or bots to play games is strictly prohibited.
• Attempting to exploit loopholes or bugs in game rules to gain an advantage will be treated as fraud.
• In Live Casino, the dealer's decision is final.
• If a game is interrupted due to a technical issue, the outcome will be determined based on the progress made up to that point.

08 Responsible Gaming

94ok takes responsible gaming seriously. We believe gaming should be a source of entertainment, not addiction.

• You can set daily, weekly, or monthly deposit limits on your account.
• You can take a temporary or permanent break from the platform through our self-exclusion feature.
• If you show signs of gaming addiction, our support team is ready to assist you.
• No one under the age of 18 may open an account; failure to pass age verification will result in account closure.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

09 Privacy & Data Protection

The privacy of your personal information is a top priority at 94ok. For details on how we handle your data, please refer to our Privacy Policyis detailed below.

• Your information is never sold to third parties.
• Your information may be used to improve our services and meet legal obligations.
• All data is protected with SSL encryption.
• You have the right to update your account information at any time.

10 Account Closure & Suspension

94ok reserves the right to temporarily or permanently suspend any account under the following circumstances:

• Registering with false or fabricated information.
• Creating multiple accounts or attempting bonus fraud.
• Using any software or bots.
• Harassing or attempting to defraud other players.
• Involvement in money laundering or any other illegal activities.

You may request to close your account at any time. Any valid balance will be made available for withdrawal before closure.

11 Terms Changes & Updates

94ok reserves the right to update these Terms and Conditions at any time. In the event of changes:

• Members will be notified of significant changes via email or through the platform.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• The date of the most recent update will always be displayed at the top of this page.
• If you do not agree to the updated terms, you will always have the option to close your account.

If you have any questions or need clarification, please reach out to our support team — we're always here to help.